All SALCO products are sold with an unconditional a 14 day Customer Complete Satisfaction Guarantee. If, within 14 days of the invoice date, for any reason you are not completely satisfied with any of our products, contact our customer service department to obtain an RGA (return goods authorization). Returns without an RGA on the shipping label will not be accepted.

Please mark the Authorization number you are given clearly on the exterior of the shipping carton and return it to us, freight prepaid: Salco, Inc. 5930 Fisher Road, East Syracuse, NY 13057 USA.

All returns must be undamaged and in their original packaging and with all enclosures (including manuals). Please note that returns which do not comply with our return policies (damaged individual packaging or missing enclosure) may be subject to a 20% restocking fee. In addition, you are responsible for the shipping  back to us

Regrettably Salco can not accept returns on open packages of staples, Special Order items, and Parts.

Contact Return Department:

877-463-2531, 8 a.m. to 5 p.m. EST, Mon-Fri

Or Request Your RGA Number Online